Appreciation Workshop on Hospitality

For Whom?

This workshop is for those looking to enter or enhance skills in the hospitality sector.

Organiser and Certificate

Organised by Professional Training and Development Centre, Bengaluru.

Contents:

  • Overview of the hospitality business and service, including front and back operations.
  • Customer service, best practices, and handling complaints.
  • Importance of communication skills.

Methodology

The program will be highly participative, with a variety of media used by expert faculty members. Participants will receive useful reference links.

Duration and Venue

Duration: 3 hours - online

Batch Size: Maximum 16 participants

Program Fees

Rs. 500/- per participant

Benefits

  • Gain an understanding of the vast hospitality sector and develop necessary skills.

Objectives

  • Provide an overview of the hospitality sector.
  • List required skill sets for success in the sector.
  • Highlight personal re-engineering for career success.
  • Discuss tools for enhancing personality in the industry.
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Workshop Details

  • Duration: 3 hours
  • Venue: Online
  • Batch Size: Maximum 16 participants